Frequently Asked Questions

Barefoot Junkie – Frequently Asked Questions

🛒 Ordering & Payments

How do I know if the shoes I am being offered are authentic or counterfeit?

Barefoot Junkie is an official authorised supplier, selling only genuine products. If you’re ever in doubt, you can confirm with the manufacturer directly.

How reliable is product availability?

Our website is updated daily. If a product is out of stock, one of our Barefoot Specialists will contact you with options:

  • Switch to a different style

  • Wait for restock

  • Cancel with a full refund

The product I received looks different to the image online – why?

We use accurate product images, but colours can vary slightly due to screen settings. If you’re not happy, you may return your purchase in saleable condition within 45 days for an exchange or refund.

What sizing formats do you use?

We list EU sizes first (Vibram FiveFingers & Furoshiki), with approximate UK conversions. Unsure? Check our size guide or contact us. Wrong size? No problem – returns/exchanges are accepted within 45 days.

What payment methods do you accept?

We accept: Visa Credit/Debit, Electron, Mastercard, American Express, Switch, Maestro, PayPal, Apple Pay, Google Pay, and Klarna. Orders are processed once payment clears.

🚚 Shipping & Delivery

What delivery options do you offer?

At checkout, you can choose from UK courier services: door-to-door, lockers, or parcel shops.

  • Delivery ranges from Next Day to 4 working days, depending on service.

  • Orders placed before 12 noon (weekdays) are usually dispatched same day.

Can my order be delivered on a Saturday?

Yes – Next Day services usually include Saturday delivery. If your order (placed before 12 noon) is not delivered on Saturday, we’ll refund the service cost.

What time should I expect delivery?

  • Orders placed Mon–Fri before 12pm → usually dispatched the same day.

  • Orders placed at weekends → dispatched Monday.
    Delivery is normally next working day, though peak periods may delay this.

What if I am not home at the time of delivery?

Couriers will leave a card with instructions, or leave in a designated safe place (please download courier app to manage this process). If you receive neither the parcel nor a card, please contact us.

What if the courier misplaces my parcel?

If your parcel is lost, we’ll handle enquiries and claims. We will usually re-post your item and carry on with the claim in the background.

What if my parcel arrives damaged?

If packaging is open or damaged, refuse delivery and contact us immediately. We’ll arrange a replacement.

Do you ship outside the UK?

Currently, we only ship to the UK and Channel Islands.

🔄 Returns & Cancellations

How can I cancel an order?

Contact us immediately to cancel before dispatch. If already dispatched, you may return it under our returns policy (see below).

What is your returns policy?

You can return items within 45 days in saleable condition for an exchange or refund. For full details, see our Returns Policy.

🦶 Barefoot Living & Footwear

What are the benefits of going barefoot?

  • Strengthens foot muscles

  • Realigns posture

  • Stimulates sensory perception

  • Improves proprioception (feet–brain signals)

  • Engages natural foot function

Why do you believe barefoot is better?

We weren’t born in shoes. Barefoot movement helps your body naturally adjust stride and weight, improving technique and reducing strain. Thick soles block these signals, much like talking with a sock in your mouth.

Is there scientific evidence?

Yes. Professor Daniel Lieberman (Harvard University) has published extensively on barefoot running biomechanics. Read his research here.

I want to start running barefoot – where do I begin?

  • Start small: walk first, then gradually introduce short runs.

  • Strengthen calves, Achilles, and foot muscles.

  • Use transition shoes (e.g., Vibram with more protection) if needed.

  • Follow a gradual plan (like Couch to 5K).

  • Listen to your body – progress slowly.

Isn’t “Barefoot Running Shoes” an oxymoron?

Good point. By “Barefoot Shoes” we mean minimalist shoes designed to give barefoot benefits while offering protection.

How far should I run at the start?

Keep it short. Transition takes time – your body has likely been in cushioned shoes for years. Think of it like weight training: start light, build up gradually.

What are the key things to focus on when running barefoot?

  • Posture: chest open, head up, ears away from shoulders.

  • Footwork: light, short steps with feet landing under hips.

  • Landing: flat or forefoot, never heavy heel strikes.

What are the risks?

  • Heel striking → high injury risk.

  • Sharp terrain/objects → always scan the ground.

  • Overdoing it too quickly → listen to your body and rest if needed.

The ground is too rough – what can I do?

Start with moderate or max ground feel Vibram FiveFingers for more protection. Over time, your soles and feet should adapt and toughen naturally.

I’m injured or in pain – what now?

Stop. Rest. Reassess your form. If pain persists, consult a physio or doctor before continuing.

Do barefoot shoes support feet without arch support?

Minimalist shoes don’t offer artificial arch support. Instead, they encourage natural strengthening of your arches over time. If you have medical conditions or serious injuries, consult a specialist before transitioning.

How do I choose the right shoe for my activity?

Different Vibram FiveFingers are designed with specific activities in mind. Here’s a quick guide:

  • Running → Look for models with lightweight, flexible soles that encourage natural stride and cadence (e.g. V-Run).

  • Gym & Training → Choose models with max ground feel for sensory feedback, balance, and control during lifts or circuits (e.g. V-Train 2.0, Groundsplay, Graspifier).

  • Casual & Everyday → Comfortable, versatile designs that slip on easily and pair with your daily adventures (e.g. KSO EVO, Roadaround 2, Furoshiki,).

  • Hiking & Outdoors → Shoes with added grip and protection for rougher terrain (e.g. V-Trek, V-Trail 2.0, Trailope).

What is “ground feel” and which level is right for me?

“Ground feel” is the amount of feedback your feet receive from the surfaces you walk or run on. Vibram shoes are designed in three levels:

  • Max Ground Feel → Ultra-thin soles for the purest barefoot experience. Perfect for gym, yoga, and experienced barefoot runners.

  • Medium Ground Feel → A balance of feedback and protection. Ideal for road running, everyday wear, and general training.

  • Moderate Ground Feel → More cushioning and protection while still flexible. Best for hiking, trail running, or anyone transitioning to barefoot footwear.

Do I need socks with Vibrams?

Not strictly — many people go barefoot inside their Vibrams. But socks can make a big difference in comfort and performance:

  • They help prevent blisters, especially on longer runs or hikes.

  • They keep your shoes fresher for longer.

  • They add a touch of warmth in colder weather.

We recommend Injinji or Vibram toe socks, specially designed to fit perfectly inside Vibram FiveFingers. They wick away moisture, reduce friction, and feel like a second skin for your toes.

View Our socks HERE

👟 Product Care

How do I wash my Vibram FiveFingers or Furoshiki?

  • Machine wash cool (30° or less, delicates cycle).

  • Use mild/eco detergents; avoid fabric softener.

  • Anti-bacterial shampoo (e.g. Head & Shoulders) works well.

  • Air dry only – do not tumble dry, use radiators, or hair dryers (this weakens glue).

  • Note: Furoshiki boots must be dry-cleaned.

🔒 Privacy & Data

How do you manage my data?

Please see our Privacy Policy for full details.

Contact Us