Here at Barefoot Junkie, we want you to be satisfied every time you shop with us, so we make our returns policy simple.
Please note we only accept returns for orders placed with Barefoot Junkie.
We will happily refund or exchange any item(s) purchased from us that are returned within 30 days of you receiving your order. Unwanted returns for refund or exchange should be in saleable condition.
Please read and adhere to the below terms.
We define a saleable condition as:
- The tags have not been removed.
- The goods have not been worn outside, damaged or show signs of wear.
- The goods are in their original box for shoes or packaging or other products
- The packaging (socks) or the box (shoes) is not damaged beyond reasonable acceptance.
- Please wrap any returned shoe boxes before sending back. Please do not deface the boxes in any way or stick any returns labels on them
- Any goods that do not meet the above requirements will be posted back to you the customer at the discretion of our quality control team.
Please download the returns form, fill in the required sections and place this in your package. Cut off the address section and tape this to the packaging – making sure its visible and secure.
Our returns address:
Barefoot Junkie Returns,
Unit 7 – 8 Fleethall Road
Purdeys Industrial Estate
Southend on Sea
Tel: 01302 955880
If you have any problems or inquiries regarding your return, please contact us.