Legal Information
Barefoot Junkie is operated by Sports Junkie Limited, a company registered in England and Wales.
We believe the important stuff should be easy to find and easy to understand. This page provides our company information and directs you to the policies governing your use of our website and purchases from Barefoot Junkie.
Company Information
Sports Junkie Limited
Trading as Barefoot Junkie
Company Registration Number: 10426591
VAT Registration Number: 257 7348 68
Registered Office:
4 Brown Lane
Holbeck
Leeds
LS12 6BH
United Kingdom
Customer Services:
01302 955880
sales@barefootjunkie.com
Shopping With Barefoot Junkie
When you place an order with Barefoot Junkie, your purchase is subject to our Terms & Conditions together with the relevant policies below.
Shipping & Delivery
Information about delivery services, charges, dispatch times, tracking and what happens if there is a problem with your delivery can be found in our Shipping & Delivery Policy.
Returns & Exchanges
We offer eligible customers an extended 45-day returns period, including free UK returns.
Full information about returns, exchanges, Instant Exchanges, store credit, faulty items and the condition in which products need to be returned can be found in our Returns & Exchanges Policy.
Refunds
Information about how and when refunds are processed, refund methods and the treatment of original delivery charges can be found in our Refund Policy.
Your Consumer Rights
Nothing contained within our website policies affects the statutory rights available to you under UK consumer law.
Our own policies may provide additional benefits beyond your statutory rights, including our extended returns period. Where this is the case, those additional benefits operate alongside your legal rights rather than replacing them.
Product Information
We take care to ensure that product descriptions, specifications, prices, availability and imagery displayed on Barefoot Junkie are as accurate as reasonably possible.
Occasionally, errors may occur or information may change.
Colours can also appear slightly different depending on your device, display settings and lighting.
If we discover an error affecting an order you have placed, we'll contact you where appropriate and explain the options available.
Product Availability
Stock information is kept as up to date as reasonably possible.
In the unlikely event that an item becomes unavailable after you've placed your order, we'll contact you and provide appropriate options, which may include an alternative product, waiting for incoming stock or cancelling the affected item for a refund.
We won't substitute a product without your agreement.
Website Content
Unless otherwise stated, the text, graphics, branding, photographs, videos, designs and other original content appearing on Barefoot Junkie are owned by, licensed to, or used with the permission of Sports Junkie Limited.
Website content is provided for personal, non-commercial use.
It must not be copied, reproduced, republished, distributed or commercially exploited without the appropriate permission, except where permitted by law.
Privacy & Your Data
Sports Junkie Limited is responsible for the personal information we collect and process through Barefoot Junkie.
Our Privacy Policy & GDPR page explains what information we collect, why we collect it, how it is used and your rights under UK data-protection law.
Our Cookie Policy provides further information about cookies and similar technologies used on the website.
Website Security
We take reasonable measures to protect our website and customers.
If you receive a communication claiming to be from Barefoot Junkie and aren't sure whether it's genuine, don't provide payment details, passwords or other sensitive information.
Contact us directly and we'll help you verify it.
Further advice is available on our Staying Safe Online page.
Complaints
We'd always rather have the opportunity to put something right.
If you're unhappy with a product, order or service you've received from Barefoot Junkie, please contact our Customer Services team.
We'll review your complaint and aim to respond as quickly as reasonably possible. Where further investigation is required, we'll keep you informed.
Telephone: 01302 955880
Email: sales@barefootjunkie.com
Our Policies
For full information, please refer to:
Terms & Conditions
Shipping & Delivery
Returns & Exchanges
Refund Policy
Privacy Policy & GDPR
Cookie Policy
SMS Marketing & Communications Privacy Notice
Staying Safe Online
These policies should be read together where relevant.
Questions?
Legal language doesn't need to make life difficult.
If you're unsure how one of our policies applies to your order, contact us and we'll be happy to explain it.
Barefoot Junkie
Sports Junkie Limited
Company No. 10426591
VAT No. 257 7348 68
01302 955880
sales@barefootjunkie.com